Empowering People. Strengthening Communities.
Know your rights

Client Rights

Client Rights and Responsibilities

As a person applying for and/or receiving services from Ascentria Care Alliance, or a guardian assisting someone who is applying for and/or receiving services, you have:
  1. The right to receive treatment with dignity and respect
  2. The right to be a well informed consumer
  3. The right to be offered quality services by professional staff
  4. The right to file a complaint if you feel your rights have been violated and/or a formal program policy, procedure or rule has been violated
                      CALL OUR CONFIDENTIAL HOTLINE: 866.671.9135 or complete the form below.  
Ascentria strives to uphold the highest standards of dignity and respect. If you have a question or concern about your rights as a client, family member or guardian, you can contact Ascentria via this form and your concerns will be addressed promptly and in the most discreet manner possible.