Innovation in the Community: Our Client Center in Worcester

About the Client Center
Worcester is now home to Ascentria’s first Client Center – a welcoming facility designed to serve the needs of Worcester’s low income, refugee and immigrant community. Our new Client Center consolidates Ascentria’s Worcester-based services into one convenient location. Services in our new facility include:

  • Case Management
  • Language Services
  • Supported Living
  • Workforce Development
  • Mental Health Services (provided by Family Continuity)
  • Space for additional co-located community services
How it works
We are developing a human-centered model of care that provides holistic, wrap-around services to address all of our clients’ needs. The model will use a central intake process, a new client management system and collaborative community partnerships to assist with financial, housing and healthcare services.

Our new care model includes a team of dedicated “coaches” who will work directly with each client to help identify their needs and goals. Coaches then connect clients with appropriate resources to help them move forward, achieve their goals and thrive.

Our Worcester Client Center is a prototype for future Ascentria client centers to open in other gateway cities throughout Massachusetts and New England.

Support us
Help us to help others by supporting our Worcester Client Center. Call our Development Department at 774.243.3905 and ask about our naming opportunities within the Client Center.


Ascentria Worcester Client Center

  Ascentria Client Center
  11 Shattuck Street
  Worcester, MA 01605
  Phone 774.243.3100

  Hours:  8:30 am to 5:00 pm

  Driving Directions


Click the infographic above to learn about Ascentria's New Human-centered Model of Care