Ascentria Care Alliance chosen to participate in Innovation Lab to improve human services

November 16, 2018 Ascentria Care Alliance
WORCESTER, MA – Ascentria Care Alliance, one of New England’s largest nonprofits, was recently chosen as one of eight organizations to participate in the “2018 Results Innovation Lab” sponsored by Lutheran Services in America (LSA).

The Innovation Lab focuses on developing leadership capacity across LSA’s nationwide network of member organizations. This program is supported in partnership with The Annie E. Casey Foundation.

Through the Lab, LSA seeks to “dramatically change the trajectory of 20,000 vulnerable children who deserve equitable outcomes by 2024 and empower them to become healthy, productive and successful adults.”

Using the results-based leadership approach of the Lab, Lutheran Services in America brings high-quality expertise and resources on a national level together with organizations on the ground to form a collaborative learning environment to accomplish more collectively than what organizations can do on their own.

“We are very excited that Ascentria Care Alliance was one of the eight selected to be a part of this group of highly talented LSA member organization leaders,” said Sheila Weber, director of strategic initiatives for Lutheran Services in America. “LSA is pleased that we are able to offer this unique opportunity to focus on improving outcomes for children, youth and families through systems change, partnerships, and innovative programming.”

With the support of its partners, LSA has engaged renowned results-based leadership expert, Raj Chawla, and other thought leaders.

“The Lab is an opportunity to develop and practice a new approach to the way we do our work,” said Weber. “It helps create alignment with partners, develop a sense of urgency around a shared result, and tackle larger systemic issues that make meaningful change possible. Participants learn valuable results-based leadership skills, put those skills in action, engage in data-driven analysis, and make a meaningful impact with the child and youth population.”

Working in partnership with Stephanie McCarthy, Ascentria’s senior director of children and family services in MA on this initiative is Patrick Williams, Ascentria’s vice president for quality and compliance. Williams said the results-based accountability model used in this lab challenges participants to move data to action. “We’ll be examining systems and identifying ways to change models to produce high impact results. We will learn from, and teach each other as a cohort. It’s a great opportunity to test and utilize various tools, exchange ideas and gain real time feedback, while building new stakeholder relationships. Moving our programs towards our ‘Equipped to Thrive’ framework, we aim to see measurable program, system and whole population differences in the lives of those we serve.”

About Ascentria Care Alliance

As one of the largest human service organizations in New England, Ascentria Care Alliance empowers people of all backgrounds to rise together and reach beyond life’s challenges. We use an innovative human-centered care model to help individuals and families move forward and thrive – physically, intellectually, socially, spiritually and economically.

With many locations throughout the region, Ascentria serves children, youth and families; persons with developmental disabilities and mental illness; refugees, including unaccompanied refugee minors; and older adults.

Through productive collaborations and partnerships, we create measurable, positive impact that enriches our communities. Inspired by our faith-based heritage and guided by compassion, courage and integrity, we envision a world in which everyone can realize their fullest potential and share with others in need.

To learn more, please visit us at and follow Ascentria on Facebook, Twitter, LinkedIn and YouTube.
About Lutheran Services in America

Lutheran Services in America is one of the largest health care and human services networks in the country with over 300 Lutheran nonprofit organizations that collectively serve 1 in 50 Americans each year and provide a broad range of services for children, youth and families, seniors, people with disabilities, refugees, and the homeless among others.  Approximately 100 social ministries work with children, youth and families. Lutheran Services in America’s vision is a network of strong, connected and thriving Lutheran social ministries that transform the lives of people and communities.

To learn more, please visit us at and follow Lutheran Services in America on Facebook, Twitter and LinkedIn.