Services for New Americans

Helping Refugee and Immigrant Communities Across New England

What Can We Assist You With?

In Central Massachusetts and Southern New Hampshire, Services for New Americans offers comprehensive support services to help refugees, asylum seekers, and other new neighbors successfully transition to their new communities.


Services for New Americans helps new neighbors from around the world to resettle and transition to new lives.

At Ascentria Care Alliance, we believe welcoming new neigbors from other parts of the world reaffirms our American values. Welcoming, inclusive communities foster prosperity for all. Long-time residents are encouraged to share their knowledge with newcomers, and refugees and immigrants share new ideas, perspectives and skills, as well. Refugees, asylum seekers, and other immigrants follow different paths to the U.S., but once here, they help enrich local communities.

Ascentria Care Alliance is resettling families and individuals throughout Western and Central Massachusetts, as well as the Southern New Hampshire area. Your help is needed to ensure that they have the resources they need to access legal aid, housing, and living essentials.

Ascentria Care Alliance is committed to:

  • Providing the highest quality services throughout resettlement;
  • Fostering self-sufficiency of refugee and immigrant families;
  • Educating the community about the refugee and immigrant experience;
  • Partnering with volunteers and the community to support new neighbors;
  • Advocating for the rights, health and well-being of our new neighbors; and,
  • Collaborating with businesses to support local economic development.
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In central Massachusetts and Southern New Hampshire, SNA offers comprehensive support services to help refugees, asylum seekers, and other new neighbors successfully transition to their new communities. These services include housing support; cultural and community orientation; employment and transportation assistance; healthcare and school enrollment; and education services.

Assistance with Resettlement and Accessing Resources

If you are an Afghan, Ukrainian, or other national and require assistance with resettlement in the New England area, or if you have questions related to resettlement, please contact us here.

Workforce Development

According to the Welcoming Economies Global Network, many local economies have long been shaped by people from across the globe. Refugees and immigrants are a vital economic force; contributing new ideas, talents, and diverse perspectives. From opening new businesses to fostering cultural vitality, refugees and immigrants help make communities more attractive and prosperous.
  • Pre-screening and assessment;
  • College and career goal-setting and counseling
  • Job readiness training
  • Employment placement services (resumes, interviews)
  • Post-placement services (onboarding, retention support)
  • Job development (liaise with employers, serve as a resource)
  • Vocational training

Contact Us

Education Services

Whether adult or school-aged, refugees and immigrants are eager to learn new things including the English language and how to navigate new systems. SNA provides educational services for adults and youth. Our English classes use a competency-based model; helping students achieve early self-sufficiency through community and societal orientation with an emphasis on job-related English instruction. Classes also help students learn cross-cultural perspectives in parenting and family life.
Adult Education
Child Education

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Interpretation Services

Ascentria can provide interpretation and translation services in a variety of languages, including Pashto, Dari, Ukrainian, and Haitian through our Language Bank program.

Language Bank is proud to serve the New England area and beyond for 20 years with language-access services as an Ascentria Care Alliance social enterprise program. We're here for all of your interpretation, translation, and interpreter training needs.

Schedule Services


Immigration Legal Assistance

The Ascentria Immigration Legal Assistance Program provides free and low-cost legal services to immigrants in New England. Our team of lawyers and legal professionals covers the spectrum of immigration legal assistance needs.

Learn More

Looking to Refer to Us for Services?

Complete the form linked below and a member of our team will be in touch with assistance.

Refer to Us

Frequently Asked Questions About Our Services

Is Ascentria Resettling Ukrainians?
Is Ascentria Resettling Afghans
What is a Refugee

Ways to Help

We are so grateful for your interest in supporting Ascentria’s Services for New Americans program and those we serve. To make a difference for refugees in New England, please make a donation today to our refugee program, or do any of the following: 

Offer Housing

We're looking for short and long-term housing in New Hampshire and Massachusetts. 

Offer Employment

We are looking for employment opportunities for refugees in Massachusetts and New Hampshire.

Join Our Team

When you join the Ascentria team, your day-to-day work would be spent truly making a difference as we work to help resettle refugees and asylees.
Photo of an NST member with an Afghan mother and child

Interested in Helping Refugee and Asylee Arrivals in Your Community?

Join a Neighborhood Support Team

Neighborhood Support Teams (NSTs) work alongside Ascentria resettlement staff to help refugee families and individuals access resources, recover and heal, and build self-sufficient lives here in the U.S. NSTs are formed when a community decides that they want to make the commitment to sponsor an individual or family by providing supports for up to one year.

Learn More

Frequently Asked Questions for Those Offering Assistance

How can I help?
What is a Neighborhood Support Team?
What items can I donate?



New Hampshire

261 Sheep Davis Road, Suite A-1, 
Concord, NH 03301
Phone: 603.224.8111


11 Shattuck Street,
Worcester, MA 01605 

Phone: 774.243.3100

425 Union Street,
West Springfield, MA 01809
Phone: 413.562.6015

Ascentria Services for New Americans is affiliated with:
Lutheran Immigration and Refugee Services (MA affiliate)   |   Church World Service (NH affiliate)