Services for New Americans

The Services for New Americans program assists refugees, asylum seekers, and other immigrants in Central and Western Massachusetts, as well as Southern New Hampshire.

Welcoming New Neighbors from Around the World

Services for New Americans

The Services for New Americans program assists refugees, asylum seekers, and other immigrants in Central and Western Massachusetts, as well as Southern New Hampshire.

The Services for New Americans program provides assistance to Refugees, Asylum Seekers, and other Immigrants in Central and Western Massachusetts, as well as Southern New Hampshire. At Ascentria Care Alliance, we believe welcoming new neighbors from other parts of the world reaffirms our American values. Welcoming and inclusive communities foster prosperity for all.

Ascentria Care Alliance is committed to:

  • Providing the highest quality services throughout resettlement
  • Fostering self-sufficiency of refugee and immigrant families
  • Educating the community about the refugee and immigrant experience
  • Partnering with volunteers and the community to support new neighbors
  • Advocating for the rights, health and well-being of our new neighbors
  • Collaborating with businesses to support local economic development

Service Referrals

Complete the form linked below and a member of our team will be in touch.

Ascentria Services for New Americans is affiliated with:

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Our services include housing support; cultural and community orientation; employment and transportation assistance; healthcare and school enrollment; and education services.

If you are an Afghan, Ukrainian, or other national and require assistance with resettlement in the New England area, or if you have questions related to resettlement, please contact us here.

Workforce Development

According to the Welcoming Economies Global Network, many local economies have long been shaped by people from across the globe. Refugees and immigrants are a vital economic force; contributing new ideas, talents, and diverse perspectives. From opening new businesses to fostering cultural vitality, refugees and immigrants help make communities more attractive and prosperous. Ascentria can assist with the following:
  • Pre-screening and assessment
  • College and career goal-setting and counseling
  • Job readiness training
  • Employment placement services (resumes, interviews)
  • Post-placement services (onboarding, retention support)
  • Job development (liaise with employers, serve as a resource)
  • Vocational training

Interpretation Services

Ascentria can provide interpretation and translation services in a variety of languages, including Pashto, Dari, Ukrainian, and Haitian through our Language Bank program.

Language Bank is proud to serve the New England area and beyond for 20 years with language-access services as an Ascentria Care Alliance social enterprise program. We’re here for all of your interpretation, translation, and interpreter training needs.

Immigration Legal Assistance

The Ascentria Immigration Legal Assistance Program provides free and low-cost legal services to immigrants in New England. Our team of lawyers and legal professionals covers the spectrum of immigration legal assistance needs.

Education Services

Whether adult or school-aged, refugees and immigrants are eager to learn new things including the English language and how to navigate new systems. SNA provides educational services for adults and youth. Our English classes use a competency-based model; helping students achieve early self-sufficiency through community and societal orientation with an emphasis on job-related English instruction. Classes also help students learn cross-cultural perspectives in parenting and family life.

Adult Education

  • English language instruction
  • Cultural orientation classes
  • Citizenship preparation
  • Distance learning opportunities
  • ​Integrated education and training classes (vocational classes) (NH only)
  • ​Referrals to English language classes (NH only)
  • Supplemental Nutrition Assistance Program Education (SNAP-Ed) (West Springfield, MA only)
  • Adult basic education – literacy and math (Worcester, MA only)
  • Computer literacy (Worcester, MA only)
  • Driver’s education permit preparation (Worcester, MA only)

Child Education

  • School enrollment referral and registration
  • Educational support services
  • Referrals to community-based education services
  • Connect to summer education/recreation activities
  • Supplemental Nutrition Assistance Program Education (SNAP-Ed) (West Springfield, MA only)

Ways to Help

We are so grateful for your interest in supporting Ascentria’s Services for New Americans program and those we serve. To make a difference for refugees in New England, please make a donation today to our refugee program, or do any of the following: 

Offer Housing

We’re looking for short and long-term housing opportunities for new arrivals in MA and NH. 

Offer Housing>

Offer Employment

We are looking for employment opportunities and supportive employers for refugees in MA and NH

Offer Employment>

Volunteer Your Time

Ascentria Care is partnering with communities across MA and NH to build a support network for new arrivals.

Learn More>

Join Our Team

When you join our team, your day will be spent making a difference in the lives of refugees, asylees, and others.

Learn More About Services for New Americans

Our Locations


11 Shattuck Street, Worcester, MA 01605
Phone: 774.243.3100

425 Union Street, West Springfield, MA 01089
Phone: 413.562.6015

New Hampshire

261 Sheep Davis Road, A-1, Concord, NH 03301
Phone: 603.224.8111; Fax: 603.224.5473

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