Resettlement & Integration Coordinator

Worcester, MA

The Services for New Americans case management team empowers resettled refugees to become independent and self-sufficient by connecting refugees to community services and facilitating community integration. The Resettlement & Integration Coordinator oversees all aspects of the case management team including supervising and supporting members of the team, developing and maintaining relationships with human service agencies and other essential community partners, providing case management services to refugee clients, monitoring client outcomes and ensuring the quality, timeliness and documentation of those services and completion of required reports.  The Resettlement & Integration Coordinator is part of the broader Services for New Americans team serving refugees and provides other support as needed. 

Resettlement Navigator

Concord, NH

The Services for New Americans Team empowers resettled refugees to become self-sufficient by connecting refugees to community services and facilitating community integration.  The Resettlement Navigator begins with more intensive support to each refugee during their initial period of resettlement and continues to support their success for up to five years and beyond as is needed.  The Resettlement Navigator develops and maintains relationships with cases assigned to act as their central coordinator and point person of resettlement services. The Resettlement Navigator will support timelines and referrals to human service agencies, community partners, and internal colleagues to provide the various services required as key components of resettlement.